To our valued customers:
At Hydro Empire, in addition to providing quality brand name products at affordable prices we also are always looking for ways we can improve your shopping experience. To that end, we’re happy to announce that we’ve recently launched an updated version of our website! While we implement improvements like a better search feature and faster loading pages so that you can shop faster and easier, some features like our rewards program will be temporarily unavailable. Unfortunately, the transition will mean that you will lose your rewards history. However, we’ll be able to access your points and will be happy to transfer them over as well as provide you with updated coupon codes should the need arise. Finally, we’ll be sending out another announcement just as soon as we have re-enabled all the features on our new site. If you need any help, don’t hesitate to call us at 1-800-843-5580 or email us at email@example.com.
Thank you for your patience and understanding as we work to improve your shopping experience, and thanks for your continued business!